Shipping policy

At The Exquisite Jeweler, we are committed to delivering your order safely, efficiently, and with the care it deserves.

Shipping Locations

We currently ship exclusively within the United States.

At this time, we do not offer international shipping.

Free Shipping

We are pleased to offer FREE shipping on all orders within the United States.

No minimum purchase is required.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are processed Monday through Friday, excluding weekends and holidays.

Delivery Time

Once your order has been processed and shipped, delivery typically takes 3–7 business days depending on your location.

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, or high order volumes.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor your package throughout its journey.

Incorrect Shipping Information

Please ensure that your shipping address is accurate at checkout. The Exquisite Jeweler is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with trusted shipping carriers, occasional delays may occur. If your package appears lost or significantly delayed, please contact us and we will do our best to assist you in resolving the issue.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and product so we can review and assist you promptly.

Contact Us

If you have any questions regarding shipping, tracking, or your order status, please contact our customer support team.

Email: support@theexquisitejeweler.com

Thank you for choosing The Exquisite Jeweler. We appreciate your trust and look forward to helping you shine with jewelry designed to celebrate confidence, success, and life's most meaningful moments.